How can we help ?
How do I create an account on lovegen?
How do I register?
I forgot my password.
How can I check the status of my order?
How do I redeem my store credit/voucher?
How do I best view your site?
How can I join the Lovegen community?
How can I track my order?
Who can buy from lovegen.com?
How can I contact www.lovegen.com?
Can I change/cancel my order?
Is there an additional shipping charge?
How long will it take for my order to reach me?
Will all the items in my order be shipped in the same box?
How do I know if an item is eligible for return?
What if I receive a damaged/defective/wrong product?
What about my money?
How long will it take to process my return?
Do I need to pay shipping charges for any items returned to you by courier?
What payment methods can I use?
Is there any difference between the merchandise sold at lovegen.com and Lovegen physical stores?
How do I understand which size will fit me? Do you have size charts?
Where can I find / search a particular product?
Can I place an order for delivery to multiple addresses?
I want to change my delivery / shipping address, how can I change it?
When would the payment be deducted from my card account? Would I be charged as soon as I complete ordering online?
Can I pay in-store for a product bought online?
Is COD available?
Why my order gets cancelled by Lovegen?
What is Lovegen’s fair usage policy?
What is the T & C for e-voucher?
How can I get my order delivered faster?