Shipping & Delivery
i. When placing an order, you agree that all details you provide to www.lovegen.com for the purpose of purchasing goods are accurate and complete in all respects.
ii. Your contract for purchases made through www.lovegen.com is with SPM Brands Fashion Pvt Limited and you confirm that all goods ordered by you are for your own private and domestic use only and are not for resale.
iii. All orders are subject to product availability and acceptance by Love Generation.
iv. The price and availability of goods are subject to change without notice. Promotional offers, vouchers and codes may not be used on sale products, or in conjunction with any other offer, unless otherwise stated. All offers are subject to availability and may be withdrawn at any time without notice. Any offer of free delivery is subject to a purchase of 1000 Rs or over.
v. By placing an order via this website, you are making an offer to SPM Brands Fashion Limited to purchase the goods detailed in your order upon the terms described, at which point your payment will be debited to the Debit / Credit card used.
vi. You certify that the payment method you are using is your own and that there are sufficient funds in your account to cover payment of the product/s you have ordered.
vii. Where a Gift Card has been used as payment, the balance will be debited at the point of order placement.
viii. If any product from your order is unavailable, we will contact you by email, then attempt to fulfill your order from store and confirm details of any cancellation made where fulfillment has not been possible.
ix. We are unable to make amendments to an order after the point of dispatch. Should you wish to make any changes prior to dispatch, please contact our Customer Services team on +91 22 26619382
All delivery time-frames stated are estimated and may be subject to change. Please note, for International deliveries, local import duties and charges may apply. SPM Brands Fashion Pvt Ltd. Will not be liable in case of delayed delivery to buyer for reasons beyond control of the company.