Grey Helens Oversized Crop Cotton Jacket
- Fabric : 100% COTTON
- Knit : Woven
- Type : Fashion
- Color : Grey
Other Collections:
• Metro cities: 2–5 working days
• Rest of India: 4–7 working days
• Orders are shipped from: Noida, Uttar Pradesh
- Fabric : 100% COTTON
- Knit : Woven
- Type : Fashion
- Color : Grey
Fabric care rules
Here are a few guidelines to help you care for your new purchase. Pre-wash any washable natural fibers that you will be washing in the future, as some shrinkage may happen. We recommend pre-washing in the same way you intend to wash your future fabric creation including drying.
Wash light and bright colors separately, as some colors may run in their first few washes. Please note, these care tips are guidelines only and variations will apply to some fabrics. Extra care should be taken when washing high contrast prints with highly saturated pigments like red, black and navy on a light-colored cloths. These prints can be prone to color bleed and should be cold washed, and dried without delay.
Special washing instructions will apply to some fabrics such as satins, sequined, beaded, coated or foiled fabrics as well as specialty weights/styles and delicate items. If you have any questions, please do not hesitate to contact us.
Please follow the care & prewash guidelines as we are unable to accept claims on fabrics which have been laundered incorrectly.
Returns & Exchanges
Once you request to return or exchange a product, a pickup is organized for the item(s). Our courier partners will come to pick up the item within 5-7 business days after your return/exchange request has been received. The item is then brought back to our warehouse where it is checked by our quality control team. Once the product passes the quality control, necessary steps are taken, keeping in mind the following points:
DR x Lovegen Drop 3: Lovers Social Club features exclusive, limited-edition products. Kindly note that these items cannot be canceled, exchanged, or returned.
Please note that the return policy may vary based on product(s), collections, and ongoing promotions.
- Return and Exchange Period: You have 10 days to return or exchange your product.
- Returns/Exchanges: No returns on discounted or sale items. Exchanges for a different size or product are available with a ₹99 shipping fee, and customers will need to cover any price difference.
- Number of Exchanges/Returns: Returns or exchanges can only be availed once per order.
Refunds:
- COD Orders: A credit note will be issued.
- Prepaid Orders: A refund will be processed to the original payment method.
- Defective or Damaged Products: Any issues with defective or damaged products must be reported within 24 hours of delivery.
- Pickup Attempts: We will attempt two pickups. If unsuccessful, the customer will need to ship the product to our company address at their own expense.
- Return/Exchange Condition: The return tag must be intact, and the product should be in the same condition as when it was shipped. No refund will be initiated if the product is washed, worn, or damaged after shipping.
- Shipping Charges: Any shipping charges paid are non-refundable.
- Customer Support: For any queries, you can drop us a text at our WhatsApp number: +919136314530. We are available Monday to Saturday, from 10 AM to 6 PM.
- Order Cancellation: Cancellation is only possible if the order has not been dispatched from our warehouse.
- Credit Note: Credits in your registered account automatically expire after six months of issue.
🔄 Exchanges are available with a ₹99 shipping fee.
For any queries or exchange requests, drop us a text on WhatsApp at +919136314530.
🕙 Available Monday to Saturday, 10 AM – 6 PM.
Shipping
Ordering:
i) When placing an order, you agree that all details you provide to www.lovegen.com for the purpose of purchasing goods are accurate and complete in all respects.
ii) Your contract for purchases made through www.lovegen.com is with Noize Brands & Lifestyle Limited and you confirm that all goods ordered by you are for your own private and domestic use only and are not for resale.
iii) All orders are subject to product availability and acceptance by Love Gen.
iv) The price and availability of goods are subject to change without notice. Promotional offers, vouchers, and codes may not be used on sale products, or in conjunction with any other offer, unless otherwise stated. All offers are subject to availability and may be withdrawn at any time without notice.
v) By placing an order via this website, you are making an offer to Noize Brands & Lifestyle Limited to purchase the goods detailed in your order upon the terms described, at which point your payment will be debited to the Net Banking/Debit/Credit card used.
vi) You certify that the payment method you are using is your own and that there are sufficient funds in your account to cover payment of the product/s you have ordered.
vii) Where a Gift Card / E-Voucher has been used as payment, the balance will be debited at the point of order placement.
viii) If any product from your order is unavailable, we will contact you by email, then attempt to fulfill your order from the store and confirm details of any cancellation made where fulfillment has not been possible.
ix) We are unable to make amendments to an order after the point of dispatch. Should you wish to make any changes prior to dispatch, please contact our Customer Services team on +919136314530 (10 AM to 6 PM) or write to us at customercare@lovegen.com.
Delivery:
All delivery time-frames stated are estimated and may be subject to change. While we will try our best to dispatch products as soon as possible, in unusual circumstances, the delivery of the products may take up to 15 days approx. as per local guidelines.
If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, please refuse to accept delivery of the package and write to us at customercare@lovegen.com mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
For any divergence or discrepancy in order delivery, we request you to call our Customer Care +919136314530 (10 AM to 6 PM Monday-Saturday) or write to us at customercare@lovegen.com within 2 days from the date of receipt of delivery, failing to do so, the claim shall not be accepted.
Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations
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Enjoy Free Nationwide Delivery on all orders with LOVEGEN—no minimum, no fuss, just fashion at your doorstep.
With LOVEGEN, experience stress-free shopping with Easy Free Returns and Exchanges. Your satisfaction, guaranteed.
Shop with confidence at LOVEGEN—Secure Payments and 24/7 Customer Support ensure a seamless and safe shopping experience.
